So after years of thinking!!! I finally moved to SCV Setup box – provided by my cable operator – SCV one. Unfortunately things are not smoother, it took 4 days to activate from the date of installation & nobody knew when it would function. I wonder in this competitive world these are examples of no proper customer care.
The other thing I wanted to talk about is the “FREE SETUP BOX”, yes, the box is “technically free!” – but it took Rs.750 for me to get the complete installation.
Rs. 500 is for the card they insert in the box and Rs.200 for providing cable for the next 4 months FREE. no logics pls!
Primarily my intension of this buy is to watch cricket, so I opted for a package which offers max sports channels like ESPN, Star Sports and Cricket etc. Then I was looking for Set Max for the IPL. It was not there, so I had to go in for another extra Rs.50 package.
My earlier monthly cable charges: Rs.100
Now I am going to pay Rs. 200
I heard that setup box is primarily to reduce cost by opting for only the required channels.
Now my worry more than the cost is, the customer care & the freedom. My cable operator said, I can’t change my plan for the next 4 months !!! not sure why?!
Also I am having a doubt about the quality of the so called FREE Set Up box, time will tell.